Crisis Management and Business Continuity Management - July 18 and 19 - 8 am PT/11 am ET to 3:30 pm PT/6:30 pm ET

12 Contact Hours / 1.2 CEU

This two-day course is designed to help you understand:

• What Business Continuity Management is – and is not
• How the role of Crisis Management has evolved
• How the multiple elements required to deliver organizational resilience can and must work together
• The components of Business Continuity governance and why it's important
• The basics of conducting a Business Impact Analysis and Risk Assessment
• The ongoing process to develop, implement and continually improve a Business Continuity Program

People that want to have a better understanding of effective Business Continuity and Crisis Management and those seeking to better coordinate Business Continuity, Crisis Management, and related practices within their organizations should take this class, including professionals in Emergency Management, Business Continuity, Crisis Management, and Crisis Communications, Risk Managers, Auditors and Compliance Managers.

Instructor - Betty Kildow, CBCP, FBCI

A skilled instructor, DRII Certified Business Continuity Professional (CBCP) and a Fellow of the Business Continuity Institute (FBCI), Betty is also an ISO 22301 Master, an ISO 28000 Lead Implementer and Lead Auditor. Betty writes and teaches public and in-house business continuity, supply chain continuity, resilience, risk management, and related courses. She has been an adjunct professor at UC Berkeley and the Massachusetts Maritime Academy and writes and teaches business continuity classes for I-Gouvernancia in Morocco. She is author of the book “A Supply Chain Management Guide to Business Continuity” (published in English and Japanese) as well as articles published in professional magazines and journals in North America, Asia, and Europe. Betty is a frequent speaker on topics including business continuity, supply chain continuity, crisis management, and resilience. She is a graduate with distinction of the University of California, Berkeley’s Emergency Preparedness, Planning, and Management Program.